Privacy Policy

TidyReply is a unified messaging inbox service that lets you manage conversations from Instagram, Facebook (Messenger, post comments and Meta Ads comments), and email in one place. This policy explains how we collect, use and protect your information.

We collect the information required to run the service, secure accounts and improve the product.

• Account information: name, email, password or social login identifiers.
• Workspace and team data: workspace name, member emails and roles.
• Message and conversation data: messages, contact identifiers and metadata from connected channels.
• Technical and usage data: device, browser, IP address and actions inside the app.

We use this information to provide, maintain and improve TidyReply, sync conversations, manage payments and send service-related communications.

To provide TidyReply we use Meta, email providers, AWS and Stripe. We do not sell personal data.

We retain data while your account is active and as long as needed to provide the service or meet legal obligations. You can request deletion of your account and associated data.

Depending on where you live, you may have the right to access, correct, export or delete your personal data.

We use industry-standard security measures including encryption, access controls and secure infrastructure.

We use cookies and similar technologies to run the app, remember preferences and analyse usage.

We may update this privacy policy. The latest version will be published on this page.

For questions about this policy, contact us at [email protected]. Our terms of service apply to your use of TidyReply.