All your customer conversations responded to, in seconds.

TidyReply brings your customer conversations into one organised inbox so you do not have to jump between apps all day. Instead of checking Instagram, Facebook, Meta Ads and email separately, you can read, assign, and reply from one place. The result is faster response times, fewer missed messages, and a much calmer way to manage customer communication as your business grows.

Yes. You give your Tidy AI Employee the information it needs about your business—what you offer and how you want to sound—so it can reply to your customers automatically, 24/7, in your tone across messages and comments. That means fast, consistent answers when you are busy, away from your phone, or closed for the day. It is especially helpful for repeat questions, first responses, and keeping chats moving until you or your team need to step in. Your AI Employee can also book appointments into your calendar from the conversation, using the availability and time slots you set, so customers can grab a time without endless back-and-forth.

No. TidyReply is built for solo business owners as well as small teams. If you run the business yourself, it helps you stay responsive without feeling glued to your phone all day. If you have a team, you can assign conversations, share the workload, and make sure customers still get a smooth experience instead of duplicate replies or missed follow-ups.

You can connect Instagram, Facebook and email, including DMs, post comments and Meta Ads comments. That covers conversations that are easy to miss—Instagram and Facebook comments, direct messages and enquiries from different places. For businesses running ads or posting regularly on social media, that is especially valuable because a lot of customer interest starts in the comments before it turns into a booking, order, or real conversation. TidyReply helps you catch those moments instead of letting them disappear in the feed.

Absolutely. TidyReply is not trying to take you out of the conversation. You can reply manually whenever you want, use saved replies and shortcuts to move faster, assign chats to your team, or let AI handle some responses when that makes sense for your business. The idea is to give you more control and flexibility, not less, so you can decide when a human touch matters and when automation can save time.

No. TidyReply is designed to be straightforward to set up, even if you are not technical. The goal is to help you connect your channels, bring conversations into one place, and start replying faster without a complicated setup process. You should not need to think like a developer to get value from it.

TidyReply includes a 7-day free trial so you can try it before committing. Right now, the planned pricing is £49/month for Starter and £79/month for Growth. Starter is designed for smaller setups with 1,000 AI replies per month and one team member. Growth is designed for businesses with more conversations, with 10,000 AI replies per month, Meta Ads comments, and room for a much bigger team.