Starter keeps things focused around Instagram, Facebook and email. Growth adds Meta Ads comments and a much bigger AI allowance.
Feature
Starter
Growth
Instagram DMs
Instagram comments
Facebook DMs
Facebook comments
Meta Ads comments
Email
AI replies / month
1,000
10,000
AI Employees
1
Unlimited
Team members
1
Unlimited
One inbox across channels
Bring messages, comments and enquiries from your customer channels into one tidy place.
Faster replies, less chasing
Respond quickly, stay organised and stop losing time jumping between apps all day.
AI support when you need it
Let Tidy AI Employee handle common responses so customers get answers faster.
Pricing questions, answered
Is there a free trial?
Yes. Both plans start with a 7-day free trial so you can connect your channels, test the inbox, and see how TidyReply fits into your workflow before paying.
What is the difference between Starter and Growth?
Starter is built for smaller setups that mainly need Instagram, Facebook, and email in one place, with 1,000 AI replies each month and one team member. Growth is for businesses handling more volume. It adds Meta Ads comments, 10,000 AI replies each month, and room for a much larger team.
Can I upgrade later?
Yes. If you begin on Starter and your business grows, you can move to Growth when you need more AI reply volume, Meta Ads comments, or more people in the workspace.
How does yearly billing work?
If you choose yearly billing, you only pay for 10 months instead of 12, which gives you 2 months free. That means Starter is billed at £490/year and Growth is billed at £790/year. It is a simple way to save if you already know TidyReply will be part of your workflow long term.
What does TidyReply actually do?
TidyReply brings your customer conversations into one organised inbox so you do not have to jump between apps all day. Instead of checking Instagram, Facebook, Meta Ads and email separately, you can read, assign, and reply from one place. The result is faster response times, fewer missed messages, and a much calmer way to manage customer communication as your business grows.
Can TidyReply reply automatically with AI?
Yes. You give your Tidy AI Employee the information it needs about your business—what you offer and how you want to sound—so it can reply to your customers automatically, 24/7, in your tone across messages and comments. That means fast, consistent answers when you are busy, away from your phone, or closed for the day. It is especially helpful for repeat questions, first responses, and keeping chats moving until you or your team need to step in. Your AI Employee can also book appointments into your calendar from the conversation, using the availability and time slots you set, so customers can grab a time without endless back-and-forth.
Is TidyReply only for teams?
No. TidyReply is built for solo business owners as well as small teams. If you run the business yourself, it helps you stay responsive without feeling glued to your phone all day. If you have a team, you can assign conversations, share the workload, and make sure customers still get a smooth experience instead of duplicate replies or missed follow-ups.
Do I need technical skills to set it up?
No. TidyReply is designed to be straightforward to set up, even if you are not technical. The goal is to help you connect your channels, bring conversations into one place, and start replying faster without a complicated setup process. You should not need to think like a developer to get value from it.
Start with the plan that fits today
Try TidyReply free for 7 days, connect your channels and see how much easier customer conversations can feel.